thanks and good cheer

Giving Thanks and Being of Good Cheer

Thanks, thankful, cheer, cheerful – what do they all mean? At this special Holiday Time we are more likely to express our thanks to our loved ones and to the God that we worship for either special kindness or for sparing us from harm. We may even be very good at thanking the people who…

command from the middle

The Courage to take Command

Courage to take command …from the middle Are you a business owner looking for ways to inspire your managers to seize the moment to ensure that your customers are well served?  Do you have the courage to take command? I recommend my friend Jill Mongenthaler’s book: The Courage to Take Command: Leadership Lessons from a…